Privacy Policy

We collect personal information that you voluntarily provide when placing an order, submitting an inquiry, or contacting us. This may include your name, email address, phone number, delivery address, and any dietary preferences or special requests you share with us.

We use the information we collect to process and fulfil your orders, respond to your inquiries, send order confirmations and updates, and improve our services. We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our business, such as delivery partners or payment processors. These parties are required to keep your information confidential and may only use it to perform services on our behalf.

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect some functionality of the website.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymise it.

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or request deletion of your personal information that we hold. To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or call (403) 828-6807. You may also write to us at FraMe Cuisine, Calgary, Alberta, Canada.